Lowongan Kerja PT Forest Indo Niaga - IT Support Executive November 2018
LOOKERMAN - Lowongan Kerja PT Forest Indo Niaga - IT Support Executive November 2018 - Lowongan kerja terbaru dan terlengkap seluruh Indonesia semua posisi, semua Lulusan dan semua Jurusan. Pada Bulan November 2018 PT Forest Indo Niaga membuka lowongan kerja untuk posisi IT Support Executive. Jika anda tertarik silahkan klik tombol "Lamar Sekarang" pada bagian bawah informasi ini.
Posisi:
IT Support Executive
Perusahaan:
PT Forest Indo Niaga
Alamat Perusahaan:
Indonesia - Jakarta Raya - Jakarta Pusat - Sudirman
Lokasi Kerja:
Citywalk Sudirman, Jalan Kh. Mas Mansyur, Central Jakarta, Special Capital Region of Jakarta, Republic of Indonesia
Pengalaman Kerja:
Min 1 tahun (Pegawai (non-manajemen & non-supervisor))
Our presence in five countries (Malaysia, Indonesia, Thailand, Philippines, Vietnam, Taiwan and USA) and growing, ensures a continued growth for us to be a global player to compete internationally.
Lamar Sekarang
Hari/Tanggal Terbit: Selasa 27 November 2018
Info Penting!
Posisi:
IT Support Executive
Perusahaan:
PT Forest Indo Niaga
Alamat Perusahaan:
Indonesia - Jakarta Raya - Jakarta Pusat - Sudirman
Lokasi Kerja:
Citywalk Sudirman, Jalan Kh. Mas Mansyur, Central Jakarta, Special Capital Region of Jakarta, Republic of Indonesia
Pengalaman Kerja:
Min 1 tahun (Pegawai (non-manajemen & non-supervisor))
Deskripsi Pekerjaan
Key Tasks:
- Provide second and third level response to customers and partners
- Handle Incoming technical support requests
- 1st-tier support to handle incoming request from customers
- Ensure trouble tickets are closed within the specified SLA
- Analyse and understand history of issues before providing a solution
- Troubleshooting IT related issues
- IT infrastructure/peripherals/server setup, troubleshooting and maintenance
- Perform routine IT administration tasks under the guidance of Head Of Department (HOD) in preparation of budgets, audit compliance and vendor management
- IT equipment/assets management
- Work closely with both public and private sector clients
- Conduct and record daily routine test & record management
- Resolve Trouble Tickets (TT) and track issued tickets accordingly on company products especially on the manage services basis
- Escalate issues whenever necessary and coordinate with Telco in order to resolve issues while keep in touch with the customer
- Manage security and firewall policies
- Perform and monitor daily system performance to ensure servers, network equipment and connectivity is available
Qualifications:
- Hold a Degree or Diploma in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
- Skills in Microsoft Windows, ABAP, SAP, UNIX, Oracle, SQL
- Good command in written and spoken English
- At least 1 year of working experience in Helpdesk/Support Center
- Preferably Staff (management & supervisor) specializing in Technical & Helpdesk Support or equivalent
- Knowledge in Window Server, Linux Operating System Administration
- Willing to work in shift (weekday/weekend)
| Industri: Telekomunikasi | Website: http://www.forestniaga.com/ |
| Facebook: https://www.facebook.com/ForestInteractive | Nomor Telepon: 021 2555 8534 |
| Ukuran Perusahaan: 51 - 200 pekerja | Waktu Bekerja: Waktu regular, Senin - Jumat |
| Gaya Berpakaian: Bisnis (contoh: Kemeja) | Bahasa Yang Digunakan: Bahasa Inggris |
| Tunjangan: Kesehatan, Tunjangan Lainnya, Free lunch |
Informasi Perusahaan
FOREST is a growing innovative tech company with its mostly young team members. An organization with organic growth to about 100+ employees in Philippines, Thailand, Vietnam and Taiwan - rated by Deloitte in the Top-500 Fastest Growing companies consecutively for year 2011 and 2012.
We have grown from a small mobile solutions provider, to offer a diversified service offering, which covers Telecommunication Platforms, Content Delivery, Mobile Advertising, Customer System Solutions, Health Care and also services covering the ICT sector.
Mengapa Bergabung Dengan Kami?
- Health and medical coverage for all employees which covers clinical and hospitalisation
- Career advancement within the organisation
- Opportunities to relocate to other regional offices in South East Asia
- Contractual bonus and incentives
- Training and self development programs
Hari/Tanggal Terbit: Selasa 27 November 2018
Salam Sukses!
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